I had this error code when I installed a new genuine cartridge.
I noticed that the red light didn't come on on the cartridge that the printer did not recognize.
After some faffing, I realised that the light came on only sometimes. it was erratic.
Using compressed air with a straw, I angled the straw and blew air along the contacts. I did it a bit blindly, but I knew roughly where I was aiming. I then used some brake cleaner on a tissue (any cleaning solvent will do, alcohol, contact cleaner, nail varnish remover) and gently rubbed the contacts on the cartridge.
After I re-installed it, I noticed the light went on/off more reliably....in my case it was just a dirty contact.
Hope this helps someone...I literally only registered to let peeps know.