Well I did something stupid, I placed a 4" by 6" photo paper that was cut in half in the upper cassette, thinking that I could save paper and it got stuck in the printer. I managed to take it out piece by piece but I still get that error code 1311 and the printer interface won't let me go to the menu. Maybe the paper sensors are damaged? Maybe there's still some paper stuck that I can't see? Any help would be greatly appreciated.
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