I have Windows 8.1 (64bit). I start to try to scan by clicking on the icon in the bottom right corner of my desktop screen. Several scanning options appear (I have tried them all) after trying one of them an error message appears "Your scanner is turned off or the USB cable is unplugged - error code 5,156,69"
Well the USB cable is plugged in and the scanner is turned on.
Any ideas? Suggestions? Anything at all? 